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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phillip Claunch

November 12, 2024

5  out of  5
rating by Phillip Claunch
"I absolutely love the service I got from the Keith perret office. It was the best hands down.. Kayla Epperly girl you rock I wouldn't recommend any other person but my girl!! Rock on"
We responded:
"Phillip, thank you so much for the amazing review! We’re thrilled to hear you had such a great experience with Kayla and the team. We’ll be sure to pass along your kind words to her! We appreciate your recommendation and look forward to serving you again! - Keith"
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C C

October 12, 2024

5  out of  5
rating by C C
"I am so happy I called my agent Keith SF Perret! His wife called me went over EVERYTHING from my food to my policy to my trees! All I needed was a dumpster and calling my adjuster made me feel super anxious, rushed, and overwhelmed. Speaking to the Mrs. made me feel allot better. The first call for my claim was smooth, super nice woman I spoke with told me what to do… adjuster was and is all over the place. I’m going back to what I been doing piece by piece and will let the adjuster know when he can come out. Keeping receipts as I go etc… I’m really thankful for this agent here! And his side kick in the video. Super sweet and kind as well. Btw my dumpster will be here Wednesday thanks to you all !! Thank you for making this easy so I can start somewhere 🤗"
We responded:
"We are here to help and will soon be fully operational at the office on Washington Road. I'm glad we were able to help in this very difficult time of need."
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Crystal Kaczmarczyk

October 12, 2024

5  out of  5
rating by Crystal Kaczmarczyk
"I am so happy I called my agent Keith SF Perret! His wife called me went over EVERYTHING from my food to my policy to my trees! All I needed was a dumpster and calling my adjuster made me feel super anxious, rushed, and overwhelmed. Speaking to the Mrs. made me feel allot better. The first call for my claim was smooth, super nice woman I spoke with told me what to do… adjuster was and is all over the place. I’m going back to what I been doing piece by piece and will let the adjuster know when he can come out. Keeping receipts as I go etc… I’m really thankful for this agent here! And his side kick in the video. Super sweet and kind as well. Btw my dumpster will be here Wednesday thanks to you all !! Thank you for making this easy so I can start somewhere 🤗"
We responded:
"We appreciate you Crystal! Anything I can do for you all you have to do is call. Kp"
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Rich Regardless

October 8, 2024

5  out of  5
rating by Rich Regardless
"Keith perret office is one of the best hands down I've visited yet. Kayla Epperly helped me out so much and has great customer service. Than y'all"
We responded:
"Rich, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Keith"
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John Pivonka

October 4, 2024

5  out of  5
rating by John Pivonka
"This was the best customer service I've experienced yet. Hands down!! Kayla epperly was a huge help and answered all my questions without a hint of stress. Thank yall so muc I recommend this office 100 percent"
We responded:
"John, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Keith"
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Jessica Schultz-Ruehle

September 25, 2024

5  out of  5
rating by Jessica Schultz-Ruehle
"Keith Perret State Farm Agency has a great team and this place definitely has my vote! If you're interested in solid, helpful, and positive customer service assistance just ask for Kayla!"
We responded:
"Jessica, We appreciate you taking the time to review us and the kudos for Kayla. We are always happy to help! Kp"
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Valerie Shepard

September 25, 2024

5  out of  5
rating by Valerie Shepard
"Keith Perret State Farm has the most knowledgeable, helpful and friendly staff. Kayla and MaryBeth brighten my day every time I get to speak with them."
We responded:
"Valerie, I'm so pleased to hear our staff is going above and beyond expectations. Insurance is important, but the spirit in our office is what we really cherish. Thanks again! Kp"
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Grace Stevenson

September 25, 2024

5  out of  5
rating by Grace Stevenson
"We love using state farm for our home insurance and car insurance. Keith and his staff are very knowledgeable and willing to help me. Kayla was so helpful in answering all of my questions."
We responded:
"Grace, Thanks for the awesome review. We really appreciate you taking your time to let us know how we're doing. Thank you so much! Kp"
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Laura Curry

September 25, 2024

5  out of  5
rating by Laura Curry
"I highly recommend Keith Perrets State Farm Insurance Agency! Kayla was able to acquire all my needs with the perfect policy for me and her joyous spirit to help brightened my day! 5 stars on customer service! Sincerely, Laura Curry (A pleased customer)"
We responded:
"Laura, Thank you for the kind review. We try to take care of people and love having Kayla on our Team!"
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carley adams

September 25, 2024

5  out of  5
rating by carley adams
"The staff at this office is amazing. From Keith, to his wife Raquel, and Kayla. Definitely will go the extra mile for all of their customers. I recommend them 10/10"
We responded:
"Carley, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - Keith"
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Dina Ford

September 25, 2024

5  out of  5
rating by Dina Ford
"Kayla does an awesome job and has been more than helpful!!"
We responded:
"Thanks for the kind words Dina - we are excited to have Kayla on our team!"
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Donna Lambert

May 20, 2024

5  out of  5
rating by Donna Lambert
"We switched to Keith Perret Statefarm when our rates went up with other companies. They were able to get our rates down to a reasonable level and help us to save money . We also had a flood in our home that they were able to help us resolve quickly. Great company and friendly staff !"
We responded:
"Thanks for the review Donna! We love supporting you and your family. Please let us know if we can ever be of help - we are here for you. Keith"
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Aquarius WaterBarrer

May 13, 2024

5  out of  5
rating by Aquarius WaterBarrer
"When I had a claim, they figure out what to do and how to approach it. Thank you Keith and all your secretary's for being diligent in your job as well as people skills. May yall be blessed for job integrity! Ty State Farm!"
We responded:
"Hello, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Keith "
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Ashley Hughes-Brown

May 3, 2024

5  out of  5
rating by Ashley Hughes-Brown
"5 stars! Keith Perret State Farm Insurance has been fantastic. Our policy covers everything we need at a great rate, and whenever my husband and I have a question Keith's team is friendly, knowledgeable, and gets us answers fast. Highly recommend!"
We responded:
"Ashley, We just adore you guys and constantly keep you in our prayers. Local SF office supporting a local restaurant and vice versa - as it should be. We are here for you and appreciate your confidence in us. Kp"
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Kristian Lopez

March 21, 2024

5  out of  5
rating by Kristian Lopez
"Keith has been super helpful for all my insurance needs and very easy to work with."
We responded:
"Thanks Kristian - we pride ourselves on the help, support, and advice we provide. Thank you for your business! Kp"
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Jason Jones

March 13, 2024

5  out of  5
rating by Jason Jones
"Absolutely the best State Farm agent in the CSRA. Keith and his staff truly care about their customers and offer amazing customer service. Auto, Home, and Life. Whatever you need give them a call."
We responded:
"Jason - thanks for the kind words and you know I appreciate you my friend. We are working as hard as we can to be the kind of Agency people truly want to do business with. Your business, support and friendship is much appreciated. Tell that wife of yours to send me some referrals! "
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KurtsAutoBody Builds&Burnouts

March 13, 2024

5  out of  5
rating by KurtsAutoBody Builds&Burnouts
"Mary Beth was a huge help at getting me a quote for my homeowners insurance. She was very very repsonsive, and went above and beyond on getting back to me asap with a quote. Highly highly recommend her for all of your insurance needs."
We responded:
"Thanks for taking the time to send this review. Marybeth does an amazing job and really cares about taking care of people. If you appreciated her service please refer any friends and family our way - it's how we build our business!!"
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Delino Miller

March 1, 2024

5  out of  5
rating by Delino Miller
"Cameron is awesome! Always kind and smiling! She helped me with multiple issues and even called to let me know additional information."
We responded:
"Thanks so much for taking the time to compliment Cam. She works hard to take care of our customers and doesn't always get the appreciation she deserves. Please tell your friends and family about the service you have been getting. Thank you for your review, and thank you for your business!"
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Aubrey Wilson

February 24, 2024

5  out of  5
rating by Aubrey Wilson
"My girlfriend recommended State Farm - Keith for my insurance needs. After speaking with Keith about what I needed. Within a few hours I had my documents & pricing was within my budget. I’ve never had such quick service and someone that understood my needs. I’d definitely recommend this company to anyone. Best experience all around"
We responded:
"Thanks so much for the awesome review. We work hard to make sure our customers are treated like family! Cameron, Gina, Marybeth and myself are all committed to making you happy. Please refer your friends and family - it's how we build our business!"
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KIM WRITER

January 11, 2024

5  out of  5
rating by KIM WRITER
"I highly recommend Keith Perret, State Farm Agency. Gina was not only incredibly helpful, friendly, professional and timely, she made a tough situation so easy. Her communication with multiple parties and follow up were exceptional. Thank you for a great experience!"
We responded:
"Thanks Kim for taking a moment to write a review - it's important that people know how exceptional our ladies are here. Gina is a blessing to us and we are lucky to have her. Cameron and Marybeth are the other two members of our Team and are knowledgeable and extremely helpful. Thanks again for the kind words! Keith"
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Matt Nelson

January 6, 2024

5  out of  5
rating by Matt Nelson
"Keith's office is proactive and diligent to provide support and excellent, immediate service."
We responded:
"Matt - thanks for the kind words and I'm glad to hear we are getting things taken care of in a timely manner. It can get extremely busy and our Team - Gina, Cameron, and Marybeth - are the best out there and work very hard to take care of our Policy Holders. We appreciate your business!"
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Chelsea Thurmond

December 8, 2023

5  out of  5
rating by Chelsea Thurmond
"Keith & his team are the best! Super professional & willing to go the extra mile in order to provide exceptional customer service. Highly recommend for your local insurance office."
We responded:
"Chelsea - thank you for the great review and I'm glad you have had a good experience. We work hard to make sure our customers are taken care of. Cameron, Gina, and Marybeth do an exceptional job and we are lucky to have them. Thanks again for being a loyal customer! "
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Tandy Duty

December 6, 2023

5  out of  5
rating by Tandy Duty
"My agent Mary Beth is wonderful. As a first time homeowner I had no knowledge of purchasing homeowner's insurance. Mary Beth was patient and kind. She answered every email within an acceptable amount of time and she walked me through the entire process, making sure I have the required amount of coverage. Mary Beth also communicated with my mortgage company on my behalf and that relieved so much stress. I was so pleased with the service I was receiving I switched my car insurance to State Farm as well."
We responded:
"Tandy - thank you for the kind words! Marybeth is an exceptional person and we are lucky to have her on our Team. Please reach out if there is ever anything we can help you with and be sure to tell your friends and family about us! Thanks again and welcome to the family!"
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Darin Myers

November 13, 2023

5  out of  5
rating by Darin Myers
"Keith’s agency has been very responsive for my needs but a recent example stood out to me that warrant’s acknowledgement. I was out of state on travel when my wife called notifying me that her tire was flat in our driveway. I called Keith to confirm on road assistance and his action went beyond the call of duty. He took control of getting the calls including driving to my house to ensure my wife was being taken care of. I have no doubt he would have changed the tire himself if necessary. He is committed for being there for his clients and bringing value. Very happy client knowing he has our back."
We responded:
"Thanks for the kind words Darin - you and Christina are valued clients and we try to go above and beyond to make sure our people are taken care of. Any of the ladies in our office are willing to help - Gina, Cameron, Marybeth - they all do an outstanding job for us. Thanks again for the great review! Kp"
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Jamie Collier

September 16, 2023

5  out of  5
rating by Jamie Collier
"Friendly, Fantastic communication and very helpful! Highly recommend for all your insurance needs. Will take your personal needs into consideration."
We responded:
"Thanks for the review Jamie - I always try to go above and beyond for anyone in the CSRA who needs my help! Please refer your friends and family - it's how we build our business! Kp"